Things to do when it comes to that Snowblower

Things to do when it comes to that Snowblower
December 25, 2017 No Comments Uncategorized ediesinc

We have already had two snowblowers come in with the same issue and both were less than a year old. Customer calls and says their snowblower runs and drives, but when the augers are engaged, it smells like burnt rubber and nothing happens. Well…what happens when you are snow blowing is that especially is wet heavy snow is that the augers get build up with ice and when you put it away, it freezes the augers solid to the mainframe of the machine. So make sure when you are done snow blowing, to make sure all snow and ice are not around the augers and in the shute. Most of the time, simply running the machine with the augers engaged for a couple of minutes without snow going through it will help solve this problem.

This can be a costly repair if not done. Both customers had to pay a pick-up and drop-off fee, the time it took to split the unit to replace the belts that were burned up from the customers trying to get them to work and the cost of the replacement belts. It’s not that we do not want your business, we do…but we are also here to try and save you money as well. The only time a warranty from the manufacturer or an extended warranty from other source kicks in is when something is defective. Having ice build up on the augers and in blower shoot is not a defect and you the customer will be left paying the bill.